When you register with xk8, you provide certain information. This page explains clearly where that information goes, how it is stored, and who can access it. Privacy is not just a policy to us — it is our responsibility to you.
xk8 never sells your data or shares it with advertising companies. Your privacy is our priority.
Xk8's core privacy protections at a glance
All your data and transactions are protected by 256-bit SSL encryption — the same standard used by the world's leading banks. xk8 holds itself to nothing less.
Xk8 never sells or shares members' personal data with advertisers, data brokers, or any other commercial entity. The only exception is where legally required.
Xk8 only collects the information genuinely needed to provide its services. We don't ask for anything unnecessary — because data we never collect can never be compromised.
You have the right to view, correct, and request deletion of your personal data. xk8 respects these rights and responds within a reasonable timeframe.
This page clearly explains which cookies xk8 uses and why. Beyond essential cookies, you have full control over the rest.
You can opt out of marketing emails or messages from xk8 at any time. Once you do, we will not contact you again for marketing purposes.
This Privacy Policy applies to both the xk8.world website and mobile app. By using the platform, you confirm that you have read and agreed to this policy.
Xk8 collects information in two ways — what you provide directly, and what is generated automatically while you use the platform.
What you provide directly:
Automatically Collected Data:
Xk8 never stores passwords in plain text. Passwords are kept as encrypted hashes that no one can read — not even xk8 staff.
Xk8 collects member data for specific purposes only. Each purpose is clearly outlined below:
| Data Type | Why It's Needed | Foundation |
|---|---|---|
| Name & Mobile Number | To create your account and verify your identity | Agreement |
| National ID Card | KYC Requirements & Age Verification | Legal Obligation |
| Payment Information | To process deposits and withdrawals | Agreement |
| IP Address | To prevent fraud and unauthorised access | Legitimate Interest |
| Gaming history | Account details and responsible gaming monitoring | Agreement |
| Support Messages | To resolve issues and improve service quality | Legitimate Interest |
Xk8 never uses your information for purposes beyond those listed here. If a new use arises, you will be informed beforehand and your consent obtained where required.
Xk8's data storage infrastructure follows international security protocols. The key layers of protection are outlined below:
Data Retention: Data for active accounts is retained for the duration of the account. After closure, certain data may be kept for up to 5 years as required by law — after which it is permanently deleted.
No organisation can guarantee 100% security on the internet. However, xk8 follows industry-leading standards to minimise risk. In the event of a security incident, affected members will be notified promptly.
Xk8 never sells or shares members' personal data for commercial purposes. However, data may be shared in limited circumstances necessary for service operations:
Xk8 has data processing agreements in place with all third parties it works with. They are not permitted to use member data beyond xk8's instructions.
Xk8 uses cookies on its website and app. Cookies are small data files stored on your device that help the platform remember your preferences and maintain secure sessions.
You can manage cookies through your browser settings. Note that disabling essential cookies may affect login or payment functionality.
Every registered member of xk8 has the following rights regarding their personal data. To exercise any of these rights, email support@xk8.world:
You can request a copy of all the information xk8 holds about you. It will be provided within 30 days.
If any of your information is incorrect, you can request a correction. Updates are typically completed within 7 business days.
After account closure, you may request deletion of all data once the applicable legal retention period has ended.
You may object to the processing of your data for specific purposes — particularly for marketing.
You can request a copy of your data in a readable format.
To opt out of any promotional communications, click "Unsubscribe" or contact support.
Xk8's services are intended for users aged 18 and above only. xk8 does not knowingly collect or store personal data from minors.
Date of birth is verified at registration, and age is confirmed through the KYC process. If an underage account is identified, it will be closed immediately and any collected data will be deleted.
If you believe a minor is using xk8, please report it to support@xk8.world.
Xk8 may update this Privacy Policy as needed. For significant changes, members will be notified 30 days in advance via app notification or email.
The date of the most recent update is always shown at the top of this page. Continued use of the platform after an update constitutes acceptance of the revised policy.
Keep notifications enabled in your account settings so you never miss a privacy policy update. For any significant changes, we'll reach out to you directly.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
We typically respond within 24–48 hours. Complex requests — such as data access or deletion — may take up to 30 days.
When registering online, many people wonder — "Where does this information actually go?" That's a completely natural and reasonable question. xk8 believes that when a member shares their name, mobile number, or national ID details, they are doing so in trust. Honoring that trust goes beyond a business obligation — it's a moral one.
Awareness around digital privacy in Bangladesh is growing. People want to know how their data is being used — and xk8 welcomes that. A platform that operates transparently has nothing to hide. This Privacy Policy is a reflection of that transparency.
Many members have questions about KYC and identity verification. In fact, this isn't just an xk8 requirement — under international anti-money laundering laws, any financial services platform is required to verify user identities. Failure to do so puts the platform at legal risk. That said, xk8 ensures all KYC data is stored with the highest level of security and used strictly for verification purposes.
When using the xk8 app, you may be asked to grant certain phone permissions — such as permission to send notifications. Granting these permissions is entirely your choice. You don't have to allow notifications — you'll just miss out on new bonus alerts or match updates. The app never requests access to your camera or gallery, and it shouldn't. If you're ever prompted for an unusual permission, contact support immediately.
Data security is an ongoing commitment. xk8 brings in independent third-party security experts every year to audit the entire system. Any vulnerabilities identified are addressed promptly. We can say this openly because xk8 has nothing to hide — the work is done with integrity.
Frequently Asked Questions About Privacy & Your Account
The most important points of the Privacy Policy, all in one place
Xk8 never sells your name, phone number, or any other personal information to advertising companies or third parties.
Your password is stored as a hash. No xk8 staff member can read it — if you forget it, you'll need to reset it.
To find out what information xk8 holds about you, write to support@xk8.world. You will receive a response within 30 days.
You can opt out of promotional emails or messages at any time — just update your account settings or reach out to support.
Uploaded ID document data is stored in an encrypted vault. It is used solely for verification and nothing else.
You will receive 30 days' notice before any major changes. Policies are never changed without warning.
At xk8, your data is secure and your privacy is respected. Register now and welcome to Bangladesh's most trusted gaming platform.
Questions? support@xk8.world | Live Chat 24/7